All teaching material is provided under the Creative Commons CC-BY license. You may copy, distribute, display and perform this work, and make derivative works and remixes based on it, provided that you give the book authors credits for their work, by using the following statement: “Source: M. Dumas, M. La Rosa, J. Mendling and H. Reijers, Fundamentals of Business Process Management, 2nd edition, Springer, 2018″.
Chapter 1: Introduction to BPM
- Standard Slides
- Customized Slides & Video (Tartu version)
- Slides Part 1, Part 2 (QUT version: focus on process modeling)
- Figures
Chapter 2: Process Identification
- Standard Slides
- Customized Slides & Video (Tartu version)
- Customized Slides (TU/e version)
- Customized Slides (QUT version)
- Figures
Chapter 3: Essential Process Modeling
- Standard Slides
- Slides & Video (Tartu version)
- Slides (QUT version: basic process modelling)
- Slides (QUT version: routing constructs, components of a modeling language, model quality)
- Slides (QUT version: artifacts and resources)
- Figures
Chapter 4: Advanced Process Modeling
- Standard Slides
- Customized Slides & Video (Tartu version)
- Customized Slides (QUT version: process decomposition, repetition)
- Customized Slides (QUT version: events handling)
- Customized Slides (QUT version: exceptions handling)
- Figures
Chapter 5: Process Discovery
- Standard Slides
- Customized Slides (WU version)
- Customized Slides (QUT version)
- Figures
Chapter 6: Qualitative Process Analysis
- Standard Slides
- Customize Slides & Video (UT version)
- Figures
Chapter 7: Quantitative Process Analysis
- Standard Slides
- Customized Slides & Video (UT version: Flow Analysis)
- Customized Slides & Video (UT version: Queues and Simulation)
- BIMP demonstration
- BPMN model of credit application scenario (Example 7.7, ready for simulation using BIMP)
- BPMN model of claims handling process (Exercise 7.8, “normal season” scenario, ready for simulation using BIMP)
- Figures
Chapter 8: Process Redesign
- Standard Slides
- Slides & Video (Tartu version: Transformational Process Redesign)
- Slides & Video (Tartu version, Incremental Process Redesign)
- Slides & Video (Eindhoven version)
- Figures
Chapter 9: Process-Aware Information Systems
Chapter 10: Process Implementation with Executable Process Models
- Standard Slides
- Customized Slides: Part 1, Part 2 & Videos Part 1, Part 2 (Tutorial @ BPM2013)
- Detailed specification of the loan assessment process (Exercise 9.14)
- Labs notes for automating the loan assessment process using:
- Bizagi BPM Suite 10.5 (courtesy of Bizagi Ltd): lab notes, files.
- Bonita BPM 7.9.1 (courtesy of Joerg Evermann, Memorial University of Newfoundland): lab tutorial, files.
- Camunda BPM 7.1 (courtesy of Allan Fernandez, QUT): lab notes, files
- IBM BPM 8.5 (courtesy of Filip Lou, IBM Australia): lab notes, files, toolkits
- Oracle BPM 11g (courtesy of Bruce Nguyen, QUT): lab notes, files
- YAWL System 3.0 (courtesy of Eric Kwok, QUT): lab notes
- Guidelines for building a tool-specific lab based on the loan assessment process
- Figures
Chapter 11: Process Monitoring
- Standard Slides
- Slides and Video (Tartu version: Dashboards and process mining using process maps)
- Slides (Tartu version: Automated Process Discovery)
- Figures
Chapter 12: BPM as an Enterprise Capability
Tutorial slides and videos
- Organizational and Technological Principles of BPM Programs – Talk by Marcello La Rosa, Nov. 2013
- Fundamentals of BPM – Tutorial by Marlon Dumas, Oct. 2013 (see also the video recording)
- Process Automation: From Conceptual to Executable Business Process Models – Tutorial by Marcello La Rosa and Marlon Dumas, Aug. 2013 (see also the video recordings)
- The BPM Lifecycle (part 1, part 2, part 3) – Tutorial by Jan Mendling and Hajo Reijers, July 2013
- BPM Tutorial – by Lucineia Heloisa Thom, April 2015, partly based on the Fundamentals of BPM textbook
Course material in Spanish
- Diapositivas traducidas al Castellano y diapositivas adicionales cortesía de Manuel Resinas, Universidad de Sevilla:
- Fundamentos de gestión de procesos de negocio– Curso dictado por Marlon Dumas, Nov. 2013